Adventures in Renting

So, on a Thursday in July, I came home from work and noticed that my A/C wasn't working any more. Now, keep in mind, this was the NEW A/C unit that that installed the end of June. It barely lasted a month. It was blowing air, but it was hot. I quickly sent off a note to my apartment complex to put in a work order. I hoped that they would get to it Friday, but when I got back it was still warm. No word through the weekend (which, thank heavens, was a rainy weekend which kept temperatures down, otherwise I might have moved back into my parents house for a bit), so on Monday I contacted them again to see what was up. They said that the repair man was at my apartment now, and he should be fixing it.


The remainder of this story can be told by the notes that I found on my door each night, from the repair man.


MONDAY:

I determined the problem with your AC is on the roof, but I cannot go up there in the rain and lightning. I will put it first place for the morning. Thanks, Brian


TUESDAY:

Your AC was out of refrigerant, which should not have happened with the new unit. I re-filled it and it is now working good, but please let me know if it happens again, and I will do my best to solve it quickly. Thank you, Brian


Update: I came back @ 2:00, the refrigerant has all leaked out again. . . I will contact our specialist and let you know what we decide. I am sorry for the delays. -Brian


WEDNESDAY:

I have found the leak and am going to get parts. I have to go to Orem, and am not sure if it will be in stock or have to be ordered. Please know I am doing my best to solve this for you. Thanks, Brian


At this point I felt the need to leave a note for HIM, telling him that I understood and appreciated all that he was doing to help with my conundrum. I wanted to leave cookies to suck up to him and make him feel better about himself, but I was worried he might think that I spit in them, so I just made sure the note was extra nice.


THURSDAY:

A/C is working now. I need to fix a pipe, and your furnace door that I broke. I will be back in the morning. You may use the A/C. Some water may drip inside the closet, but it's not a big deal and I will have it solved.
Thanks, Brian


FRIDAY:

Everything should be working right. If something should go wrong please feel free to call the emergency line and I will do my best to solve it. (please don't tell others I said your A/C will count as an emergency, I usually don't count them as such) - Thanks. Thank you for your patience while I fixed it. -Brian

- We added all new oils to your A/C with all the modern gadgets - it should be the best in the complex now.

Note, on the front of all these notes is a printed page with an option to check whether the work was completed or not. He had a huge circle around "work completed" with a big smiley face. I think he was just as glad to stop coming to my apartment as I was to finally have my air conditioner working.